Daily | 9am - 4:30pm

What is a SROA Member Preference ID?

These ID cards are exclusively available to Sunriver property owners only. They are renewed annually and allow unlimited access to the entire SHARC facility including the owner-only SROA Member fitness center and other SROA member facilities.

What is an SROA Recreation Plus Card?

SROA Recreation Plus Card (some property managers may refer to these as "SHARC Passes") is an option rental home owners can provide for their renters/tenants. If your rental offers SROA Recreation Plus cards, these cards provide access to SHARC aquatics, seasonal tubing hill or disc golf and tennis/pickleball court reservations and SROA boat launch. It does not include access to SHARC fitness. Each card can only be used at SHARC once per day per person.

What are SROA Member Guest Passes?

Sunriver property owners with a valid SROA Member Preference ID receive an allotment of guest passes annually. These one-time use guest passes allow access to pools, tennis/pickleball courts, tubing hill and disc golf (all subject to seasonal availability).

Why is there no Paid General Admission?

Due to occupancy restrictions set by the state and Oregon Health Authority, we are providing priority admission to our Member Preference ID card holders and those who pay to participate in SROA’s Recreation Plus Program for their rental guests.

There is no plan to offer paid general admission at this time.

Can SROA Extended Family Cards access SHARC?

Yes, they are treated the same as SROA Member Preference IDs.

How do I know if my rental provides SHARC access?

Please contact your property manager or rental manager to confirm your rental home offers SROA Recreation Plus Program cards (some property/rental managers may call them a "SHARC Pass"). SROA Recreation Plus Cards provide access to SHARC aquatics. NOTE: Be sure to verify how many SROA Recreation Plus Cards your rental home offers. If you have 7 people renting a home and only 6 SROA Recreation Plus Cards are offered, only 6 people can access a SHARC timed session per day.

Can my kids go to SHARC without me?

You must be 12 or older to go to SHARC without an adult. Under the age of 12 must be accompanied by someone 16 and older.

Can I purchase a SROA Recreation Plus Card?

No. These cards are available in many (not all) rental homes throughout Sunriver as an amenity rental home owners can provide for their renters/tenants. Please be sure to contact the rental home manager, owner or property manager you are renting from PRIOR to visiting to ensure your rental home offers SROA Recreation Plus Cards. NOTE: Be sure to verify how many SROA Recreation Plus Cards your rental home offers. If you have 7 people renting a home and only 6 SROA Recreation Plus Cards are offered, only 6 people can access a SHARC timed session per day.

Can I purchase a SROA Guest Pass?

No. These passes are exclusively provided to Sunriver property owners who have a valid SROA Member Preference ID.

Can I use a "SHARC Pass"?

SHARC doesn't honor anything called a "SHARC Pass" - it is possible this is what rental companies refer to as SROA RECREATION PLUS CARDS, however to enter SHARC please confirm that the rental home you are staying in offers SROA Recreation Plus Cards. The SROA Recreation Plus Card offers more than just access to SHARC such as access to the following: - SROA Tennis & Pickleball courts - Disc Golf rentals - SROA Boat Launch

When will Outdoor Aquatics close for the season?

Outdoor Aquatics will be closed for the season beginning September 21.

Can I bring my own food?

No outside food or drink (light snacks available for purchase) SHARC Bite Cafe is currently closed.

How do I get into a session?

Sessions are walk-in only. First come, first served. • Arrive early: Sessions fill up quickly (30-60 mins prior to sessions, especially 12:45pm & 2:30pm sessions.) • Once the line looks like it has reached capacity staff will conduct occupancy count. • All people in a party must be present 15 minutes prior to get access. • Recreation Plus Cards can only be used for entry ONCE PER DAY. • First come, first served. No priority line for owners during the first four sessions. One of the following is required for entry​ (per person 4 years and older) • SROA Recreation Plus Card*: FREE • SROA Member Preference ID*: FREE • SROA Member Accompanied Guest**: $6 • SROA Member Guest Pass: FREE ​ NO PAID GENERAL ADMISSION ENTRY
​ *Must be valid ** Up to 4 guests per ID holder

How early should I lineup to make a session?

Best suggestion is be early. As everyday is changing and different no specific time can be suggested. If people are not making the session, they are moving into the next session line and waiting.

Why are there occupancy restrictions?

The capacity limitation guidelines have been mandated by the Oregon Health Authority under the Phase 2 reopening of Oregon. The capacity is for the entire facility including: - indoor and outdoor spaces - locker rooms/restrooms - Member Fitness Center (available only to Sunriver property owners with a valid SROA Member Preference ID)

How will social distancing be monitored and maintained?

1. Prior to entry we ask anyone queued in line to keep groups together and maintain 6 feet distance to the next group. Signs and markers will be posted and we ask you to please adhere to all signage and indicators. 2. Groups must be limited to 10 people or less and 6 ft distance must be maintained between groups while utilizing the outdoor lawn space as well as in the pools. 3. There will be a single line to access both waterslides and 6 ft distancing must be maintained between anyone waiting to use the waterslides. 4. Safety monitors will be helping to ensure social distancing.

Why are groups 10 people or less?

Groups larger than 10 are prohibited under guidelines set by the state and Oregon Health Authority. If your group is larger than 10 you should split up and visit on different dates. Also, it is noted that people not from the same immediate household should follow social distancing protocols.

Should I wear a face covering?

Fask Coverings/Masks are required indoors at all times and outdoors when 6ft distancing cannot be maintained. Face Coverings/Masks are not allowed in any of the pools.